Start reducing churn today.

The coronavirus is impacting more lives and businesses with each passing day.

To help, we've created cancel pages and churn tools for any subscription company to use free of charge through the end of the year.

Set up my cancel page See a live demo page

  • Beautiful online
    cancel pages

  • Automated save
    offer templates

  • Pre-built churn and
    cancel insight reports

  • Add a code snippet
    and go live

How it works

After installing a JavaScript code snippet, customers will be directed to your Brightback cancel page.

  • Step 1

    Your customer clicks cancel on your website and is redirected to your hosted cancel page.

  • Step 2

    Customer accepts an offer or cancels their subscription

  • Step 3

    Receive notifications and trigger workflows in real-time

  • Step 4

    Collect data on your cancels so you can make better decisions

This free page offer is limited to 1,000 cancels/mo. For more info, read the FAQs.

We provide reporting, so you can see who's visiting your cancel page and why they want to cancel.

Categorize by segment, reason for leaving, likelihood to return, which competitor they're going to, and more.

A note from our CEO

The coronavirus is impacting more lives and businesses with each passing day.

With an uncertain future for our industry, we believe we can help subscription companies do right by their customers when it really matters. Every customer deserves flexibility and empathy right now—even if they’re on a subscription plan.

That's why we've decided to make our churn management tools available at no cost through the end of the year.

These templates include offers to get in touch, pause the account or suspend payment. After installing our javascript snippet, we'll work to get your page up within 1-2 days.

Set up my cancel page See a live demo page

Let's build your cancel page.

  • Step 1

    Sign up and choose your featured offer

  • Step 2

    We'll email your installation code

  • Step 3

    Install Javascript snippet and push live!

Get started

  1. What type of business do you run?

    This helps us make your page more relevant to your business.

  2. Select an offer to display to customers

    helps reduce churn by providing your customers with other options.

    • Pause subscription

      Suspend payment and access to digital subscription or deliveries for a period of time

      *Requires your ability to manage billing subscriptions

      Preview full page
    • 3-month account credit

      Provide gratis access for a period of time

      *Requires your ability to manage billing subscriptions

      Preview full page
    • Get in touch

      Encourage customers to engage with your team to find a resolution through conversation

      Preview full page

    Have a question about our offers? Get in touch.

  3. We'll send your cancel page code here

Preview your cancel page